What is personal data?
Personal data is all information relating to an identified or identifiable natural person. This may involve data that can be personally related to you, for example names, addresses, email addresses, or user behaviour.
What personal data do we collect?
Our website is primarily for informational use. Interested users can inform themselves about our company and our products and services. The data and information we collect can be categorized as follows:
Automatically collected data: When you access and use our website, we automatically collect information, including personal data, about the technologies you use and information about how you use these and our website.
- Log files and device information: Log files contain data that your browser automatically transmits to our web server. These log files contain information about
- your IP address;
- the date and time of the request;
- the requested URL (the specific webpage);
- the access status/HTTP status code;
- the extent of transmitted data;
- the referrer-URL;
- the browser type and the browser language settings.
Data and information provided by you: If you contact us with general questions about our company and our products or write to us in case of issues with products, we will store and process your personal data transmitted with the inquiry. It is your free decision which information and data you provide to us. However, we reserve the right to reject inquiries which do not contain minimum information on your identity. If necessary, we will contact you and request further data and information in order to process your inquiry to your full satisfaction.
How do we use the data we collect from you? On what legal basis is the use based?
We use, store and process information, including personal data, on you, for the following purposes and on the following legal basis:
Provision, improvement, development and security of the websites: We use log files to make the website, including its functionalities, available to you. We also use the information and data to optimize our website and to ensure the security of our IT systems. For this purpose, your IP address must remain stored for the duration of the session.
Cookies used by us or our partners also serve the purpose of offering you more functionalities and extensions within the website.
We use log files as well as cookies as part of our legitimate interest in the availability and continuous development as well as the presentation of our website. The legal basis for the use of the log files is Article 6 (1) (f) GDPR.
Communication: We use the data that we request from you or that you provide to us in connection with your enquiry when you contact us in order to respond to your enquiry as quickly and efficiently as possible.
The use of your data in the context of communication with you corresponds to our legitimate interest pursuant to Article 6 (1) (f) GDPR. As far as it concerns a concrete inquiry to our products, in particular in case of an order, the use of your data is required for performance of the contract and/or for the performance of pre-contractual measures on your request in accordance with Article 6 (1) (b) GDPR.
Will the data and information on me be shared with others?
How long will my data be stored?
We only store your data provided to us for as long as it is necessary to fulfil the respective purpose for which you have transmitted your data to us or to comply with legal requirements.
Log files are erased once the respective session has ended. Log files for security purposes and as a precaution against attacks on our websites are automatically erased after 7 days at the latest. The retention period of cookies varies and depends on the service used. It can range from 24 hours to 20 years.
What rights do I have?
In accordance with applicable data protection law, you have the right to access, rectification, portability and erasure of your personal data.
As far as we process data on the basis of our legitimate interest, you have a right of objection. However, this does not apply in connection with the use of log files, which are absolutely necessary for the operation of the website.
Your right of complaint to a supervisory authority: Without prejudice to the rights described above, you have the right of complaint to a supervisory authority, in particular in the Member State of your place of residence, work or suspected infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
Please contact us in case of any questions and suggestions in terms of data protection: